Return Label

Return Label Explanation:

We understand that sometimes you may need to return an item, and we want to make the process as easy as possible for you. To facilitate your return, we provide a convenient Sendle Return Label for $3.95 Aud.

How to Use the Return Label:

  1. Initiate Return: Log in to your account on our website and navigate to the "Order History" section. Select the order containing the item you wish to return and follow the provided instructions to initiate the return process.

  2. Print the Label: Once the return is approved, you will have the option to download and print the Return Label. Ensure your printer is ready, and use a standard sheet of paper for printing.

  3. Package the Item: Safely pack the item you're returning, including all original packaging and accessories. Seal the package securely.

  4. Affix the Label: Attach the printed Return Label to the outside of the package, covering any existing shipping labels if applicable.

  5. Drop off at Carrier: Take the labeled package to your preferred shipping carrier's drop-off location (Sendle). If Sendle location is not near you, we will  arrange return via Australia Post. Please note any specific carrier instructions provided during the return process. Find a drop-off location here.

Important Points to Remember:

  • The Return Label is prepaid, so you won't incur any shipping charges.
  • Please ship the item back within the specified return window to ensure a smooth processing of your return.
  • Keep a record of the tracking number on the label for your reference.

If you encounter any issues or have questions about the return process, feel free to contact our customer support team at info@ozbarefoot.com.au.

Thank you for shopping with us!